At AIDBYLAW.COM (“AIDBYLAW” or “AIDBYLAW SOLUTIONS OPC PRIVATE LIMITED”), safeguarding your privacy is our top priority. This Privacy Policy outlines how we collect, process, use, share, and protect your information when you access our website https://aidbylaw.com/ (the “Website”) and related services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please discontinue using our Website and Services.
Who are you?
This Policy applies to all users using or accessing AIDBYLAW’S website and the Services worldwide, Customer, or someone simply browsing our offerings (“you” or “your”). “Services” refer to any services or products as outlined in the terms and conditions you agreed to when accessing the Platform.

1. User Acceptance

1.1. By using the AIDBYLAW’S website or Services, you’re acknowledging and agreeing to this Privacy Policy. We may update this policy periodically, so be sure to check back occasionally for any changes we post on the Platform. These updates will always be in line with current laws, including the Information Technology Act, 2000, and any relevant rules (“The Law”). If this Policy doesn’t sit right with you, you can always choose not to use AIDBYLAW.

1.2. Keeping it real with your information
We rely on you to provide accurate, up-to-date information when you interact with AIDBYLAW. This ensures everything runs smoothly. You’re also confirming that you have the legal right to share this information with us, and that doing so won’t violate any agreements, laws, or court orders. If you share someone else’s information, you’re basically saying you have their permission for us to use it as described in this Policy.

1.3. We’re all about transparency
We value your trust, and that means being upfront about how we handle your information. We’ll cover details like data storage, security measures, and even your rights under the Indian Laws.

2. Definitions

2.1 “Personal Information” refers to any information that can identify an individual directly or indirectly, including but not limited to name, contact details, and government-issued identification.
2.2 “Services” refers assistance provided by AIDBYLAW’S website.
2.3 “AIDBYLAW Platform” refers to the AIDBYLAW’S website and mobile applications and associated services.
2.4 “Customer” refers to the individual using the Platform.
2.5 “Device” shall mean computer, mobile, tablets or other device used to access the Services.
2.6 “Premium Services” refers to paid services offer by the Platform.
2.7 “Device Identifier” shall mean IP address or other unique identifier of the Device.
2.8 “Promotion” shall mean any contest and other promotions offered by us.
2.9 “TPSP” shall mean a third-party service provider.

3. What Information Do We Collect?

Information You Provide to Us:
a) Personal Information
We gather information to provide a smooth and secure experience while using AIDBYLAW’S website. This information might be collected during account creation, using contact forms. We only ask for what’s essential to deliver our services and comply with relevant laws.
b) The Information you provide to us includes the following:
(i) Account Information: This includes your name, email address and phone number.
(ii) Verification Information
(iii) Copies of documents, personal email-id and personal mobile number, transaction details, device details, location data.

4. Use of Information Collected

Our primary objective in collecting your information is to enhance your experience when using our Services. The information we gather is used for the following purposes in accordance with this Policy:

4.1 Access to Platform
To enable you to access the AIDBYLAW’S website and Services.

4.2 Identity Verification
To verify your identity and/or your capacity, under applicable law, to provide Services through the AIDBYLAW’S website.

4.3 Service Improvement
To monitor which features of the Services are used most and identify features that need improvement. This includes analysing usage patterns to determine where we should offer or focus services, features, and/or resources.

4.4 Communication
To send you a welcome email/SMS to verify your username and password, provide the correct app version depending on your device type, and for troubleshooting and, in some cases, marketing purposes.

4.5 System Administration
To help diagnose problems with our server and to administer the AIDBYLAW’S website.

4.6 Service-Related Announcements
To send you service-related announcements on rare occasions when necessary. For example, if our Services are temporarily suspended for maintenance, we might send you an email. You can deactivate your account if you do not wish to receive these communications.

4.7 Policy and Terms Enforcement
To prevent, discover, and investigate violations of this Policy or any applicable terms of service or terms of use.

4.8 Security
To identify and detect security breaches or attacks, errors, fraud, money laundering, abuse, and other criminal activities, and to investigate and take appropriate remedial action.

4.9 Information Sharing
We provide some of your Personal Information (such as your name and company name) to the executives who accepts your request for Services so that they may contact and find you.

4.10 Service Provision and Marketing

• Information or Services: To provide you with information or services or process transactions you have requested or agreed to receive, including sending electronic newsletters or providing special offers or promotional materials.
• Service Features: To enable you to participate in various features of the Services or other promotions.
• Contacting You: To contact you regarding your use of the Services and, at our discretion, changes to the Services or policies.
• Internal Business Purposes: For internal business purposes and inclusion in our data analytics.
• Customized Experience: To enhance your user experience with the AIDBYLAW’S website or Services, including customization and personalization.

4.11 Platform Usability

To provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the AIDBYLAW’S website.

4.12 Legal Compliance
To comply with Applicable Laws or requests from regulators, government, law enforcement, or judicial authorities under Applicable Laws or contracts with third parties.

4.13 Contract Obligations to carry out our obligations and enforce rights arising from any contracts between us.

4.14 Affiliate Disclosure
To disclose to affiliates, and their employees, agents, and representatives on a need-to-know basis to facilitate the provision of Services.

4.15 Administrative Notices
To deliver any administrative notices, alerts, advice, notifications, and communication relevant to your use of the Services through social media (including WhatsApp), SMS.

4.16 Additional Purposes
To fulfill any other purpose for which you provide us the information and/or any other purpose with your consent. Please note, we do not use the information collected from you for targeted advertising.

5. How and When Do We Disclose Information to Third Parties

5.1 When You Agree to Share Information with Third Parties
With your consent, we may share your information with third parties.

5.2 Third Parties Providing Services on Our Behalf
We may share your information with third-party service providers who perform services on our behalf.

5.3 Co-Branded Services
Information may be shared with partners with whom we offer co-branded services or engage in joint marketing activities.

5.4 Contests and Promotions
Information may be shared when you participate in contests and promotions.

5.5 Administrative and Legal Reasons
We may disclose your information to comply with legal obligations, respond to governmental requests, or protect our rights.

5.6 Affiliates and Business Transfers
In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

5.7 Market Study and Other Benefits
For market research purposes and other benefits to enhance user experience.

6. Third Party Content and Links to Third Party Services

6.1 Content from Others
Sometimes, the Platform may contain links to third-party websites or services that are not owned or controlled by AIDBYLAW’S website. AIDBYLAW has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

6.2 Venturing Outside AIDBYLAW’S website
We may link you to external websites or apps controlled by others. Once you leave our website, our Privacy Policy no longer applies, and you’ll be subject to the privacy practices of those third parties. Be sure to check their privacy policies before sharing any information

6.3 Managing Your Information Sharing
When you share information through AIDBYLAW’S websites features, like leaving reviews, that content may become subject to the privacy policy of the platform you’re sharing it with (e.g., social media). We’re not responsible for how those platforms handle your information.

6.4 Social Media Features
AIDBYLAW’S website may use social media buttons and widgets. These tools might collect information about your device and activity. They also have their own privacy policies, so be sure to review them as well.

6.5 Data and Borders
Sometimes, third parties involved with AIDBYLAW’S website may be located in different countries with varying data privacy laws. By using their services, your information may become subject to those local laws.

7. Information Collected by Executive’s and Customer partners

Executive’s and Customer partners may collect and use information as necessary to provide the Services. They are required to comply with our privacy policies and applicable laws.

8. Change of Information and Cancellation of Account

8.1 Maintaining Information Accuracy
You are responsible for ensuring the accuracy of the information you provide to us, including contact details and any other personal information submitted during account registration.

8.2 Updating or Correcting Information
If there are changes to your personal information or any other data you have provided, or if you no longer wish to use our services, you may correct, delete inaccuracies, or amend your information by contacting our support team through the email address provided. We will strive to implement the requested changes in our active databases as promptly as reasonably possible.

8.3 Modifying Communication Preferences
You have the option to modify or cancel the communications you receive from AIDBYLAW’S website. This can be done by following the instructions in any email you receive from us or by logging into your account and changing your communication preferences.

8.4 Impact of Information Changes on Service Access
If the updated information is insufficient or inaccurate, making it difficult for us to provide our services to you, we reserve the right to terminate your access to our services. In such cases, we will notify you in writing at your registered email address.

8.5 Account Cancellation
Should you wish to cancel your account or request that we cease using your information to provide services, please contact us through the email address or reach out to our Grievance Officer. Note that disabling access to certain information may result in our inability to provide some or all of the services.

8.6 Data Retention Post-Account Termination
We will retain your information, including personal data and usage data for as long as your account remains active and as necessary to provide you with our services. Even after your account is terminated, certain information will be retained for a period. This is to resolve disputes, finalize account cancellation activities, investigate or prevent fraud, enforce our agreements, or for other legitimate business purposes. After this period, your data will either be deleted or anonymized and aggregated. The anonymized data will be used solely for analytical purposes to help us improve our services.

9. Security

We take information security seriously. That’s why we use industry-standard security practices like encryption, firewalls, and SSL technology to safeguard your information within our databases. While these measures are robust, it’s important to remember that no security system is perfect. We cannot guarantee the complete security of our databases, nor can we guarantee the complete protection of information you send over the internet or wireless connections. Ultimately, any information you transmit to us is at your own risk.

10. Information of Children

Our Services are not directed to children under 18 years. We do not knowingly collect personal information from children under 18 years.

11. Grievance Officer

For any concerns regarding privacy or data protection, please contact our Grievance Officer at [email protected]. We will make our best efforts to address your concerns promptly.

12. Changes to the Privacy Policy

We may update this Privacy Policy from time to time by posting the new Policy on our platform. Your continued use of the Platform after the posting of changes constitutes your acceptance of such changes.